Job Details

Join Vancouver Clinic as a full-time Patient Service Specialist who provides excellent customer service over the telephone in a Call Center environment. Location: The Vancouver Innovation Center (18110 SE 34th Street Vancouver, WA 98683)Full-Time Schedule (40 hours/week): Monday through Friday, 9:00 a-5:30 p (will transition to schedule after successful completion of training scheduled Monday through Friday, 8:00 a-5:00 p) :: NO late nights! NO weekends! Hiring rate: generally is between $19.38-$22.20 and placement in the range depends on an evaluation of experience :: Bonus Eligible: opportunity to participate in the Metric Based Incentive Compensation Plan! In this role you will: Schedule appointments for clinicians and ancillary services for all areas within Vancouver Clinic. Reschedule appointments required by clinician schedule changes (bump list) and schedule appointments for future opened (wait list). Perform initial phone call triage per protocols. Verify demographic...Patient, Call Center, Scheduling, Clinician, Healthcare