Serves as the first point of contact for clients and is very critical in delivering and maintaining a high level of customer service. When call volume is low, position will complete office clerical projects as assigned. Essential Duties and Responsibilities: Answers questions and takes appropriate actions to handle concerns or rectify problems. Responsible for performing various administrative support tasks and general clerical tasks Provides support for organization procedures Escalates some concerns to managers. Performs other duties as assigned. Qualifications: 1 year of office/clerical experience. Excellent verbal and written communication skills. Strong problem solving, organizational, accuracy, and customer service skills. Advanced Microsoft skills, Excel is very important Associates at Canteen are offered many fantastic benefits. Full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs...Office Clerk, Clerk, Benefits, Retail, Insurance, Associate