Job Details

Role: Platform and Publishing Manager, Trade Excellence
Work Location: Beaverton, OR (traditional hybrid model with fridays remote)
3 Months Contract

Org/ Team info - Portfolio & Implementation

Education - Bachelor's degree not required

Non-negotiables - Top 3 skills
1.Minimum 3 years in platform and publishing management experience
2. Proactive and strong communication is a must
3. Detail-oriented, organized, critical thinker comfortable supporting multiple stakeholders and workstreams

***Previous Client experience is required. Local candidates only ***
HM will actively pursue an extension.
WHO WE ARE LOOKING FOR
We're seeking a Platform and Publishing Manager who brings strong organization, takes initiative, and has a problemsolving mindset. You confidently own your part of the publishing process, ensure accuracy across multiple platforms, and proactively keep stakeholders informed with clear, timely communication. You thrive in a fastmoving environment, navigate complexity with ease, and bring a steady, solutionsoriented approach to ensure key program material for training and operational content is accurately published.
WHAT YOU WILL WORK ON
s Client Global Stores Platform and Publishing Manager , you will work across several platforms that serve different audiences and with different capabilities, with the ultimate goal to get content published accurately and on-time. cross many key programs you will work to ensure the materials are tracking through the process - coordinate translations, build inapp achievements and dashboards, manage seasonal releases and calendars, govern content lifecycle, and support access setup.

• Content Publishing & Localization:
  Coordinate content translation, track progress, and publish materials across platforms (e.g., Track App, Zero, Box). Ensure all language versions are uploaded, updated, and accurately maintained.
• Dashboard & Achievement Creation:
  Build and maintain program dashboards and achievement structures used by global teams. Partner with technical teams to troubleshoot issues and support feature setup.
• Content Management & Archiving:
  Maintain content governance by tracking ownership, update history, and relevance. Regularly archive outdated content across all platforms and ensure Airtable statuses are current.
• Seasonal & Program Launch Support:
  Set up new seasonal content structures, folders, and video libraries. Manage GotoMarket video distribution and ensure all required translations are completed and published.
• Training Calendar Production:
  Create weekly and monthly training calendars for multiple geographic regions and store types. Verify content availability and communicate status updates to crossfunctional teams.
• ccess & Network Administration:
  Set up and manage partner access to content hubs, collaborate with technical teams, and ensure seamless onboarding for new users.
• Communication & Weekly Updates:
  Send weekly newsletters summarizing newly published content and training material. Maintain strong communication with global and regional partners to ensure alignment and visibility. Work closely with the Training and Service team to stay up to date and aligned on the progress of content.

WHO YOU WILL WORK WITH
You will partner closely with individuals and teams across Global Stores, such as Training and Service, Store Operations, Client Stores Partner (NSP), and and Tech teams to ensure the platforms are operational and up to date. Also, be point of contact for Geo teams that own and manage their respective platforms.
WHAT YOU BRING

• Minimum 3 years in platform and publishing management experience
• Retail experience helpful, but not required
• Detail-oriented, organized, critical thinker comfortable supporting multiple stakeholders and workstreams
• Proficient in project management, organization and communication tools such as AirTable, Box, Outlook, Slack, etc.
• Experience or ability to learn eLMS tools (Zunos)
• Excellent verbal, written and influencing skills
• bility to work within a self-directed culture and navigate ambiguity
• Experience driving clarity across partners and in a matrixed, highly cross-functional environmen