Job Details

A company is looking for a Centralized Scheduler to provide excellent first experiences for patients referred to outpatient physical therapy.Key ResponsibilitiesEnsure efficient office operations and prompt communication with potential patients and referral sourcesSchedule procedures accurately and communicate necessary information to patients and healthcare team membersAssist with pre-registration by obtaining demographic and insurance information and manage scheduling concernsRequired QualificationsHigh School diploma or GEDTwo years of experience in the healthcare field dealing with customer serviceExperience in healthcare scheduling, customer service, or a call center environmentIndustry Specific Customer Service Certification preferredAssociate or Bachelor's degree preferred, or 2 years' experience in a similar role