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Job Details

Professional Billing & Insurance Follow-up Specialist

  2026-03-07     Legacy Health     Portland,OR  
Description:

Overview

Are you ready to bring your clerical expertise to a healthcare community that values your contributions and recognizes your role as essential to our mission of making life better for others? In this position, you'll use your advanced knowledge of multi-payer systems, specialty billing procedures, and contracts to research incomplete bills, interpret codes, and resolve patient inquiries. Your professionalism, patience, and clear communication will embody the compassionate culture we strive to uphold across the Legacy community.

If this sounds like you, we invite you to apply for our Biller Follow-Up Specialist role.

Responsibilities
  • Performs medical billing functions for complex (specialty) accounts requiring advanced knowledge of multi-payor system and all specialty billing procedures and contracts.
  • Reviews transactions to verify accuracy and completeness of charges.
  • Research denied or incomplete bills.
  • Verifies ICD-10 coding.
  • May specialize in a general payor type or bill type such as Capitation, Commercial, Government, Behavioral Health or Specialty.
Qualifications

Education:

  • High school diploma or equivalent.

Experience:

  • One year of healthcare clerical experience or applicable billing, credit/collections experience.
  • Healthcare billing or credit/collections preferred.
  • Education may be substituted for experience requirement.

Skills:

  • Demonstrated familiarity with specialty billing procedures and contracts.
  • Attention to detail: Accuracy in data entry and billing processes.
  • Demonstrated knowledge of multi-payor systems.
  • Demonstrated knowledge of billing/collection rules and regulations.
  • Knowledge of online systems for eligibility and status review of claims preferred.
  • Technical Proficiency: Familiarity with billing software and electronic medical records including Microsoft suite products and 10 key proficiencies.
  • Knowledge of medical terminology preferred.
  • Problem Solving: Ability to resolve billing issues and handle denied claims. Ability to work efficiently with minimal supervision, exercising independent judgment within stated guidelines.
  • Demonstrated effective interpersonal skills which promote cooperation and teamwork.
  • Organization Skills: Efficiently manage multiple tasks and deadlines.
  • Communication skills: excellent verbal and written communication skills.
  • Ability to adapt to change.
Pay Range
USD $22.97 - USD $32.84 /Hr.
Our Commitment to Health and Equal Opportunity

Our Legacy is good for health for Our People, Our Patients, Our Communities, Our World. Above all, we will do the right thing.

If you are passionate about our mission and believe you can contribute to our team, we encourage you to apply—even if you don't meet every qualification listed. We are committed to fostering an inclusive environment where everyone can grow and succeed.

Legacy Health is an equal opportunity employer and prohibits unlawful discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion or creed, citizenship status, sex, sexual orientation, gender identity, pregnancy, age, national origin, disability status, genetic information, veteran status, or any other characteristic protected by law.

To learn more about our employee benefits click here: www.legacyhealth.org/For-Health-Professionals/careers/benefiting-you


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