Job Details

We're supporting a growing independent creative and digital agency seeking a seasoned Head of Accounts to lead client partnerships, drive account growth, and mentor a high-performing account organization. This role blends business development, operational leadership, talent development, and executive-level client relationship management.

This is a great opportunity for a leader who enjoys guiding teams, shaping account strategy, and building long-term partnerships across a diverse portfolio of well-known brands.

Title: Head of Accounts

Job type: FTE Opportunity - Salary Based

Schedule: 40 hours a week, M-F

Location: Portland, OR - Hybrid - 3 days onsite

Responsibilities:

• Lead and grow a portfolio of large, multi‑channel client accounts.
• Shape and execute growth strategy across existing partnerships and RFP-based new business efforts (not cold-calling).
• Oversee a 15+ person account team including Account Directors and producers.
• Manage budgets exceeding $10M, including SOW reviews, forecasting, and commercial planning.
• Strengthen senior client relationships, assess account health, and identify opportunities for expanded service offerings.
• Partner with leadership across strategy, creative, and operations to deliver high-quality, integrated work.
• Drive team structure, career development, and performance processes that support scale.
• Contribute to agency-wide planning and leadership initiatives.

Requirements:

• Strong business development background, specifically creating and presenting RFPs and pitch decks.
• Agency experience (required), ideally paired with some in‑house or brand-side exposure.
• A grounded, collaborative leadership style that builds trust with cross-functional partners, teams, and clients.

Preferred Background

• 12+ years leading enterprise-level client accounts within a digital, creative, or integrated agency environment.
• 8+ years managing teams and growing multidisciplinary account organizations.
• Proven track record of driving profitable revenue growth and client retention.
• Deep understanding of digital marketing, creative development, and omni-channel campaign work.
• Strong negotiation, communication, and executive presence under pressure.
• Ability to thrive in a fast-moving, entrepreneurial environment.

Benefits:

• Medical, Dental, Vision ( multiple options)
• Cell, Internet, and Commute Reimbursement
• designated parking
• Professional Development: Each employee receives $1,000 per year for professional development, along with 24 hours of PTO dedicated to development activities.
• Holidays: nine paid holidays each year, one floating holiday, and 16 hours of volunteer time off.
• Tenured Employee Package Eligibility : Once an employee reaches the five year mark, they are eligible for a one time $10,000 bonus and two weeks of coordinated PTO.