Job Details

Medical Scheduler

Join our team as a Medical Scheduler, assisting healthcare providers by coordinating patient appointments. This role requires strong organizational and communication skills, attention to detail, and the ability to multitask in a busy setting.

Key Responsibilities:

• Schedule and confirm patient appointments using scheduling systems
• Answer inbound calls, help patients with appointment inquiries, and resolve scheduling issues
• Update records and maintain accurate schedules
• Communicate with medical and administrative staff to ensure smooth operations
• Uphold confidentiality and compliance standards
• Deliver excellent customer service both in person and by phone
• Assist with appointment changes, cancellations, and other scheduling needs

Requirements:

Qualifications:

• Experience in a medical or healthcare office setting preferred
• General computer proficiency and familiarity with scheduling programs
• Strong communication and organizational abilities
• Ability to manage multiple tasks and work in a fast-paced environment
• Understanding of patient privacy and confidentiality
• High school diploma or equivalent; additional relevant certifications are a plus