O'Reilly Automotive - - Responsibilities: Lead store team members to provide excellent customer service; Ensure buy online/ship to store and transfers are processed in a timely manner and customers contacted on shipment arrivals as needed; Ensure retail returns and exchanges are processed efficiently and refunds issued accurately; Ensure all merchandise, including core charges and warranties, are invoiced before product leaves the store; Perform store opening/closing duties, day end procedures, and secure money/deposits according to policy