Job Details

The North Face - - Responsibilities: Coach and develop staff to exceed individual and store productivity goals; Promote excellence in customer service by modeling brand specific service standards, monitoring and responding to customer feedback, and ensuring the team is engaging with each customer to create an authentic brand experience; Supervise floor coverage and activities, including opening and closing the store as scheduled; In partnership with the Store Manager, provide training and ongoing development of store staff in customer engagement and all company programs, policies and procedures; Foster an environment of development and accountability.