Job Details

Join our mission to foster a healthier, happier future for pets and their families! At Petco, we encourage you to make a significant impact, prioritize your well-being, and express your true self in a nurturing environment.

Our core values reflect our dedication to enhancing lives throughethical practices, focusing on the needs of pets, people, and our planet.

• We love and cherish all pets as part of our family.
• We lead the way in the pet industry.
• We strive to enhance the lives of all.
• We achieve excellence through teamwork.
• We celebrate diversity and authenticity.

As a trusted health and wellness organization, Petco is committed to improving the quality of life for pets, pet parents, and our partners. With over 29,000 team members across more than 1,500 locations, including over 250 Vetco Total Care hospitals, we focus on impactful work that benefits our communities.

**Up to $1500 Sign-On Bonus available for qualified candidates!**

Position Overview:

The Veterinary Care Associate is vital in delivering exceptional medical care and service to our Vetco Total Care hospital patients while embodying the values of Petco. This position is essential for creating a supportive and motivating atmosphere within the practice.

Key Responsibilities

The Veterinary Care Associate will undertake the following tasks, with or without reasonable accommodation:

• Greet clients and patients, ensuring a welcoming environment, and assist in gathering vital signs and recording information in the electronic medical record (EMR).
• Support veterinarians during routine and emergency appointments, surgeries, and dentistry under supervision.
• Perform patient restraint, process lab samples, manage medications, and maintain accurate EMRs as directed.
• Schedule appointments, educate clients, relay test results, and ensure patient records are up-to-date.
• Prepare patients for surgical and dental procedures, assist with anesthesia, and monitor vital parameters during recovery.
• Administer in-hospital treatments for sick patients, including medications and fluid therapy, ensuring their well-being.
• Assist in training new staff under the guidance of the Hospital Operations Manager (HOM) or Hospital Lead (HLOD).
• Maintain a clean and organized hospital environment according to established protocols.

Additional Responsibilities

• Perform other assigned duties as needed.
• Provide backup support at the front desk and on the phone when required.

Supervision

The Veterinary Care Associate will work under the direct supervision of veterinarians and Veterinary Technicians, following general direction from the HOM/HLOD.

Planning and Problem Solving

This role is critical for the efficient operation of the hospital and enhances the experiences of both patients and clients.

Impact

Your contributions will elevate patient care and satisfaction while promoting the growth and unity of our technical team, leading to improved employee retention and overall hospital success.

Education and Experience

• A minimum of 1 year of experience in a veterinary practice or in a related animal care role is preferred.
• Excellent written and verbal communication skills are essential.
• A compassionate and professional demeanor is crucial, especially in high-stress situations.
• Proficiency in computer and telephone use.
• A collaborative mindset, open to learning new skills and adapting to changes.

Work Environment:

This position primarily takes place within a veterinary hospital setting. The role entails physical activities such as bending, lifting up to 30 pounds, standing for extended periods, and frequent interactions with clients and pets.

Contacts

You will regularly communicate with clients, veterinary specialists, and vendors providing products and services to the practice.

Petco Animal Supplies, Inc. is an Equal Opportunity Employer, welcoming all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status.

The pay range for this position is $15.00 - $24.00 per hour, depending on experience and state-specific regulations.