Job Details

Are you passionate about ensuring pets live their best lives? Join us at Petco! We take pride in being the preferred destination for pets and their owners. If you are eager to make a meaningful impact, advance your career, and express your individuality while focusing on your wellbeing, Petco is the ideal place for you!

Our core values highlight our dedication as we work diligently to enhance lives by prioritizing the needs of pets and their owners:

• Pet First - Protect & Empower: We believe every pet deserves to Live their Best Life. Their needs are at the forefront of all our efforts.
• Foster the Fun - Connect & Bond: Our shared love for pets binds us! We celebrate the journey of pet parenthood through engaging experiences, innovative products, and exceptional services.
• Let's Go! Own & Commit: Together we form a stronger One Petco team. We utilize our unique strengths and embrace authenticity to achieve success.

About Petco: For more than 60 years, we have been the destination where pets thrive—offering everything from their favorite foods and toys to trusted supplies and expert support from fellow pet lovers. We cherish every moment of pet parenthood, from the joys to the challenges. With over 29,000 associates, we foster the pet-human bond across more than 1,500 Petco locations in the U.S., Mexico, and Puerto Rico, along with 250+ Vetco Total Care hospitals, numerous preventive care clinics, and distribution centers. Since launching Petco Love in 1999, we have supported thousands of animal welfare organizations nationwide and helped facilitate the adoption of approximately 7 million animals.

Our vision is clear: Healthier Pets. Happier People. Better World. We strive to enhance conditions for pets, people, and the planet through our Think Adoption First philosophy, the Petco Foundation, and various initiatives that prioritize animal welfare, educate pet owners, and minimize environmental impact. Here, you'll collaborate with passionate individuals who share your values and commitment to delivering an extraordinary customer experience.

In the role of Vetco Customer Service Team member, you will begin your day at your local dispatch office and travel to designated Petco clinic locations. Your responsibilities will include welcoming pet parents, recommending services to safeguard their pets, assisting the Veterinarian, and expressing gratitude to pet owners for choosing Vetco.

Essential Job Functions: You must be capable of performing the following functions, with or without reasonable accommodations:

• A deep love for dogs, cats, and their humans!
• A genuine team player who thrives on supporting others.
• Deliver exceptional customer service and provide thoughtful recommendations.
• Put in the hard work while having fun!
• Show a strong desire to learn and grow.
• Adapt to changing environments while traveling within our market.
• Demonstrate responsibility and accountability.
• Maintain a positive, can-do attitude.

For more details about Petco Total Rewards, including health benefits, 401K options, incentives, and PTO, please visit our careers page.

Petco Animal Supplies, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.