Illinois Tool Works - 10900 Southwest Avery Street - Responsibilities: Process parts and service orders. Includes quotes and order analysis, making shipping arrangements, preparing documentation, and invoicing.; Ensure that quotes are processed through the quoting process in a timely manner.; Informs customer of unit prices, shipping date, anticipated delays, and any additional information needed by the customer.; Package and ship all parts orders.; Issue and process Return Merchandise Authorizations (RMA)