Job Details

Mayor's Administrative Support Specialist

Print (

Apply



Mayor's Administrative Support Specialist

Salary

$52,478.40 - $80,828.80 Annually

Location

1221 SW 4th Ave, OR

Job Type

At Will

Job Number

2026-00271

Bureau

Office of the Mayor

Opening Date

03/23/2026

Closing Date

3/30/2026 11:59 PM Pacific

• Description

• Benefits

• Questions

The Position

Job Appointment: Full Time .

Work Schedule: Monday to Friday, 8 am to 5 pm. May occasionally require working in the evening.

Work Location: 1221 SW 4TH AVE, PORTLAND OR 97204

Benefit: Please check our benefits tab for an overview of benefits for this position

Language Pay Premium Eligible: This position may be eligible for Language Pay ( Differential for qualifying employees.

Application Material: Please click APPLY to submit your application via the City of Portland's online portal. You will need to attach a resume and a cover letter.

The Mayor's Office is seeking a Mayor's Administrative Support Specialist to join their team.

The Mayor's Administrative Support Specialist position is the first point of contact at the Mayor's office. The purpose of this position is to welcome visitors, answer and address constituent comments and concerns, provide administrative support to the Mayor and the Mayor's office staff, and help assist the Mayor's staff with community outreach and business support. To do this job effectively, the Mayor's Administrative Support Specialist must embrace core principles of diversity, governance, public process, and mutual learning in the context of government service in the City of Portland Mayor's office. The ability to manage complex issues and serve frequent constituent callers and visitors politely and professionally is key to success in this position.

The capability to work independently and as a team will be crucial in this role. Discretion, mature judgment, and the ability to maintain confidential information are also essential qualifications.

Job responsibilities include:

• Greet visitors to the office in a polite and professional manner, including offering water, tea, and coffee to guests;

• Open the office on scheduled days;

• Follow protocol when responding to constituent inquiries via telephone calls, emails, mail, and in-person interactions;

• Alert staff when guests have arrived to meet with them, taking full names and asking if the guest has an appointment;

• Maintain a professional environment at the front desk, public areas, and conference rooms. This includes tidying these areas, pushing in chairs, and removing forgotten items.

• Scan, upload, and track all documents dropped off for the Mayor's signature;

• Work in collaboration with the communications team and relevant bureaus to respond to public records requests promptly;

• Represent the Mayor and speak on the Mayor's behalf at events;

• Staff the Mayor as required, including weekend and evening events;

• Complete briefing forms on time;

• Assist staff as needed;

• Assist with social media content creation, monitoring, and replying as directed.

• Assist other staff with light administrative duties as requested.

• Assist with proclamations, all-staff emails, and other communications.

• Track meetings with community leaders, suggest opportunities for engagement.

• Other duties as assigned.

City of Portland Core Values:

Anti-racism | Communication | Collaboration | Equity | Transparency | Fiscal Responsibility

These values guide our actions as we serve the community and engage our workforce. To learn more about the City's core values, please click here ( .

Why work at the City of Portland?

The City of Portland is committed to offering medical, dental, vision, basic life, and long-term disability coverage that provides quality care, support, and value to eligible employees and their family members. Additional benefits such as flexible spending accounts, supplemental life insurance, and employee assistance program coverage is available to ensure employees have the appropriate tools to safeguard themselves and their family. The City of Portland also participates in PERS, the Oregon Public Employees Retirement System. For more information on the City of Portland's benefits, please click here.

Questions?:

Terrol Johnson

Senior Recruiter

...@portlandoregon.gov

To Qualify

The following minimum qualifications are required for this position. Applicants must specifically address and demonstrate in their cover letter and resume how their education, training and/or experience meets each of the following minimum qualifications.

• Experience using tact and diplomacy in dealing with sensitive situations and upset individuals. Proven track record of excellent customer service to other government personnel, public officials, business and non-profit agencies, and citizens.

• Experience establishing and maintaining effective working relationships with a diverse staff and the general public.

• Ability to exercise independent judgment, problem-solve, and take initiative within established procedures and guidelines.

• Ability to communicate clearly, logically, persuasively, both orally and in writing.

• Knowledge of municipal functions, operations, organization, and administrative practices and procedures.

The Recruitment Process

STEP 1: Apply online between March 23 , 2026, and March 30, 2026

Required Application Materials:

• Cover letter.

• Details are key! The city uses a merit-based system, so your cover letter should be thorough and specifically address each qualification listed in the "To Qualify" section of the job announcement. Your cover letter can exceed one page to ensure you can provide detailed information for every qualification. Follow the instructions, as a subject matter expert will be evaluating your details to confirm that you meet the minimum requirements.

• Resume

• Answer to Supplemental Questions (click on the Questions tab to preview the questions)

Optional Application Materials:

• Veteran's Preference documents (e.g., DD214-Member 4, VA Benefit Letter) must be submitted by the closing date.

• Update: As of March 3, 2025, if you have already submitted veteran documents and qualified for preference, you do not need to resubmit them for future recruitments.

• To update or remove veteran preference for this recruitment or from your profile, contact the recruiter listed in the job announcement.

Application Tips:

• Your cover letter can exceed one page but no more than three, to ensure you can provide detailed information for every qualification. A subject matter expert will evaluate your details to confirm that you meet the minimum requirements.

• Your résumé should support the details described in your cover letter.

• How We Determine Pay: The City of Portland is covered by the Oregon Equal Pay Act ( . Your salary is determined based on the experience listed in your resume that is directly related and equivalent to the position for which you are applying. It is strongly encouraged to include any transferable experience (paid or unpaid, regardless of how recent) to ensure your offer is reflective of all your relevant experience.

• E-mailed and/or faxed applications will not be accepted.

• Do not attach any additional documents.

• Please note that all completed applications for this position must be submitted no later than on the closing date and time of this recruitment.

• You can use AI tools to assist with your job application, but please make sure to personalize your responses to supplemental questions. Avoid copying and pasting. We encourage the use of AI to generate ideas and then tailor them to reflect your own experiences and skills.

• All applications must be submitted via the City's online application process.

BOLI: Equal Pay for Workers: State of Oregon

Every worker must get equal pay for equal work regardless of gender, race, age, or other protected characteristics.

Step 2: Minimum Qualification Evaluation: Week of March 30 , 2026

• An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their resume and cover letter, is weighted 100%.

• Your resume and cover letter will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification.

• You have 14 days from the notice of the minimum qualification evaluation results to let us know if you would like to review and discuss your evaluation results. Please read the City of Portland Administrative Rule 3.01 ( for complete information.

• Additional evaluation may be required before the establishment of the eligible list and/or final selection.

Step 3: Establishment of Eligible List: Week of April 6 , 2026

• Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list.

Step 4: Selection (Interview): TBD

• The hiring bureau will review and select candidates to interview.

• Please note, that the selection process may take up to 90 days from the notification of being placed on the eligible list.

Step 5: Offer of Employment: TBD

Step 6: Start Date: TBD

• A start date will be determined after all conditions of employment have been met.

• Timeline is approximate and subject to change

Additional Information

Click here ( for additional information regarding the following:

• City of Portland Core Values

• Recruitment Process - Work Status

• Equal Employment Opportunity

• Veteran Preference

• ADA, Pregnancy, and Religious Accommodations

Did you know? The City of Portland has How to Apply Videos ( and offers How to Apply Classes ( once per month. If you have questions after watching the videos you are invited to contact the recruiter listed on the announcement.

An Equal Opportunity Employer

A Career with the City of Portland offers many Employee Benefits

We offer a comprehensive benefits package, including but not limited to

• Health Care (Medical, Vision and Dental)

• Carrot Fertility

• Wellness Benefits

• Life Insurance

• Long-term disability coverage to eligible employees and their families.

• Employee Assistance Plan

• Flexible Spending Accounts

• Retirement

• Oregon Public Employees Retirement System (PERS), including contributions to the PERS IAP plan paid by employer

• Family Medical Leave

• City Paid Parental Leave

AND SO MANY MORE!

Benefits may vary depending on bargaining unit and employment status. Click here to review the many different benefits the City of Portland offers ( .

01

Thank you for your interest in joining the team at the City of Portland. We sincerely value your time and hope to make your application experience as positive as possible.

Your cover letter, and resume are an important step in the examination and selection process to assist us in determining if you possess the knowledge, skills, and abilities to succeed in the posted vacancy.

A lack of a complete and thorough information in your application materials to each of the qualifications listed in the To Qualify section may result in disqualification from the examination. The information you provide must accurately reflect what is documented in your work history/resume.

Your cover letter needs to specifically address all of the qualifications listed in the "To Qualify" section, they are required for this position. Please provide detailed examples for each qualification that specifically address the qualification(s). Saying "See resume", to any of the minimum qualifications may result in elimination from further consideration.

If you are requesting veterans' preference, please be sure to indicate that you are a veteran and also upload a copy of your DD214 and/or Veteran's administration letter stating your disability. Veteran's preference documentation must be submitted by the closing time of this announcement.

Have you read and understood all of the information listed above?

• Yes

• No

02

Where did you first learn about this job opportunity? (If on a website or job board, please specify which one)

03

The City of Portland receives public records requests at times. Please indicate which response you find appropriate: (Answer will not disqualify you from the process)

• My application was submitted with the understanding that the City of Portland would keep the information confidential and would only disclose the information if ordered to do so. I would not have submitted this application without the promise of confidentiality.

• You may release my application; I am waiving confidentiality.

Required Question

Employer

City of Portland

Address

1120 SW 5th Ave, Room 987 Portland, Oregon, 97204

Website

Apply

Please verify your email address Verify Email