Job Details

Assistant General Manager (AGM) - Leadership Development Track - High-Volume Fast-Casual Restaurant

Location: 11590 SE 82nd Ave, Happy Valley, OR 97086
Brand: Hawaiian Bros Island Grill
Projected Training Start Date:June-July 2026
Position Type: Full-Time

Grow Your Leadership. Support the Ohana.

At Hawaiian Bros Island Grill, we believe in sharing the Aloha Spirit through great food, genuine hospitality, and a culture built on kindness, teamwork, and fun.

We are seeking a motivated Assistant General Manager (AGM) to support the opening and ongoing operations of our Clackamas / Happy Valley location. This role partners closely with the General Manager to ensure the restaurant delivers exceptional guest experiences while building a strong, engaged team.

This position is designed as a leadership development role, preparing high-performing leaders for future General Manager opportunities within our growing organization.

If you are a hands-on leader who enjoys coaching people, driving results, and building a great team culture, this is an excellent opportunity to grow your career in restaurant leadership.

What You'll Do
Support Restaurant Operations

Partner with the General Manager to help lead daily operations in a high-volume fast-casual environment.

Maintain strong speed-of-service performance during peak hours
Ensure accurate and efficient kitchen and service execution
Support daily restaurant operations including opening and closing procedures
Help maintain brand standards and operational excellence
Assist with scheduling and labor management
Monitor operational performance and identify opportunities for improvement

Deliver Exceptional Employee & Guest Experiences

Help create an environment where every employee and guest feels welcomed and valued.

Model hospitality and positive leadership behaviors
Address guest concerns quickly and professionally
Support a clean, organized, and welcoming restaurant environment
Help reinforce a culture where team members feel supported and motivated to deliver great service

Develop and Support the Team

Assist in building a strong team culture that reflects the Aloha Spirit.

Help recruit, interview, and onboard new team members
Provide coaching and feedback to team members and shift leaders
Support ongoing training and development programs
Recognize strong performance and help maintain accountability to standards
Assist the General Manager in developing future leaders within the restaurant

Support Business Performance

Help ensure the restaurant operates as a successful business by supporting operational systems and financial performance.

Assist in managing labor, food cost, and controllable expenses
Help monitor operational reports and key performance metrics
Support consistent execution of training systems and operational standards
Ensure compliance with company policies and all local, state, and federal regulations
Maintain strict food safety and sanitation standards
Securely transport cash deposits when required

Qualifications

High school diploma or equivalent required
1-3 years of restaurant leadership experience preferred
Experience supervising or leading teams in a fast-paced environment
Basic understanding of restaurant operations and performance metrics
Valid driver's license and proof of insurance
Oregon Food Handler's Permit
Basic computer and POS system knowledge
Must be at least 18 years old
Spanish bilingual is a plus

Skills and Competencies

Positive leadership presence
Strong communication and team development skills
Ability to coach and motivate team members
High level of organization and accountability
Ability to manage multiple priorities in a fast-paced environment
Strong problem-solving and decision-making ability
Team-oriented and adaptable mindset
Desire to grow into a General Manager role

Compensation & Benefits

Starting Salary: $60,000 annually
Performance bonus eligibility
Benefits (Medical, dental, vision, 401k matching up to 4%.)
Paid time off
Employee meal discounts
Leadership development and career growth opportunities

Schedule Expectations

Full-time leadership role
Availability required for mornings, evenings, weekends, and holidays
Typical schedule averages 40-45 hours per week
Must be able to support the restaurant during peak business needs

Working Conditions

Fast-paced restaurant environment
Standing for extended periods
Exposure to varying kitchen temperatures
Ability to lift up to 50 pounds

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.