Sonesta International Hotels - - Responsibilities: Clean and service assigned rooms or areas according to established standards and procedures; Notify supervisor when service is completed so rooms may be sold or occupied; Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction; May include cleaning the kitchen area, room refrigerator, microwave, coffee maker, dishware, etc.; Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management