Job Details

Now Hiring: Call Center/Appointment Schedulers with a Passion for People - Join the Lanphere Auto Group BDC Team!

Are you energized by connecting with people over the phone? Do you have a warm, professional phone presence and a "customer first" mindset? Situated at our Beaverton Honda location, we are actively hiring onsite-only Call Center/Appointment Schedulers to join our dynamic Business Development Center (BDC) - OUTBOUND CALLING ONLY

As a BDC Agent, you'll be the first voice our customers hear-and a key part of their journey with Beaverton Honda, Beaverton INFINITI, and Beaverton Kia. You'll handle a high volume of outbound calls, schedule service appointments, and address customer concerns with empathy and efficiency. Clear documentation via keyboard is essential, as is your ability to multitask in a fast-paced, phone-driven environment.

WHAT WE OFFER

• A robust training program paid hourly (minimal overtime)
• Five day onsite work weeks
• A steady flow of customer interactions that keep your mind sharp and your day moving
• A chance to be part of a supportive, high-energy team at a respected local dealership group

WHAT WE'RE LOOKING FOR

• Strong communication skills with a friendly, confident, and easily understood phone voice
• A naturally helpful, positive attitude-someone who truly enjoys assisting others
• The ability to stay organized and efficient under pressure
• Experience in call centers, automotive, sales, or customer service is a plus, but not required
• Spanish bilingual? That's a big plus!

If you're driven, detail-oriented, and thrive on delivering top-notch service by phone, we want to meet you. While this position may be sedentary in body, it's engaging and invigorating in mind and spirit. Come help us create outstanding customer experiences-one call at a time.

THE IMPRESSIVE BENEFITS & PERKS THAT MAKE US A GREAT CAREER DESTINATION

• WEEKLY PAY
• Medical, Dental, Vision, Pharmacy - an industry leader in benefit offerings (employer pays more than 80% of the employee-only premium)
• Income replacement insurance (short- and long-term disability), critical illness, accident, life, and more
• Paid time off (start accruing on day one)
• Paid holidays
• Take your Birthday off (BirthdayAway)
• Employee purchase plan (vehicles, motorcycles/ATVs, service, parts, apparel, gear, and more)
• Employee assistance program
• Company-paid life insurance
• Flexible spending plan or health savings account; daycare spending plan
• Top rated 401(k) w/employer match
• Years of Service Awards (be rewarded for your loyalty and longevity)
• Pet insurance discount programs
• Plus more

KEEP THESE REQUIREMENTS IN MIND

• Selected candidates will pass a background check and drug screen
• Must have a reliable means of getting to/from work
• Dedication to your job and a strong work ethic
• Must be able to work sitting down and on computers/phones for at least eight hours per shift

Lanphere Auto Group - a better way to work™ Be part of something you're proud of-with great benefits to match! Join a trusted, community-focused organization with over 60 years of success and growth. Apply today and grow your future with us!

Lanphere Enterprises, Inc. is recognized as one of the premier retailers of automobiles, motorcycles, and related services and accessories in the Pacific Northwest. Our family of businesses includes Beaverton Honda, Beaverton INFINITI, Beaverton Kia, Beaverton Motorcycles, Canyon Road Auto Body, and Beaverton Auto Spa.

Lanphere Enterprises, Inc. is proud to be an Equal Opportunity Employer. We are committed to fostering a diverse and inclusive workplace where all individuals are respected and valued. Employment decisions are based on qualifications, merit, and business needs.