Job Details

Regional Program Manager (RPM)

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.

The Regional Program Manager (RPM) will play a critical role in supporting the development and expansion of heart recovery programs within designated regions. Working closely with the Physician Program Director (PPD), the RPM will serve as the primary point of contact for spoke hospitals and regional sites, implementing account plans, establishing protocols, and ensuring seamless communication and coordination across health systems. The RPM will focus on patient flow, program visibility, and cross-functional stakeholder alignment to facilitate optimal patient outcomes and program growth. Additionally, this role will have responsibility for education in the broader hospital community including disease state awareness in heart failure clinics, emergency medicine departments, and cardiovascular practices.

Key Responsibilities:

• Account Support & Point of Contact: Act as the primary call point for spoke hospitals aligned with PPD hubs and regional single sites, fostering strong relationships and ensuring consistent communication.
• Implement Spoke Account Plans: Execute regional account strategies, focusing on patient escalation, movement within the health system, and establishing protocols for heart team transport and patient flow.
• Develop regional pathways for patients with CAD and/or Heart Failure for advanced therapy evaluation to include Impella protected procedures
• Protocol & Workflow Best Practices: Align spoke heart team and transport protocols, ensuring alignment with hub protocols and internal standards. Share best practices of patient care pathways that identify high-risk patients and flag the need for Ischemic Evaluation
• Visibility & Communication: Maintain clear communication channels to provide visibility into hub protocols and regional activities, ensuring all stakeholders are informed and aligned.
• Account Planning & Execution: Develop and execute regional and, where applicable, single-site account plans to support program growth and sustainability.
• Cross-Functional Alignment: Collaborate with internal teams and hospital stakeholders to ensure alignment on goals, protocols, and program activities.
• Disease State Awareness Education: Education on disease states for patient identification in the outpatient and inpatient settings. Provide clinical expertise and educate physicians, APPs, educators, nursing staff, and other health care providers on the indications and selection of patients that are candidates for Impella

Experience & Qualifications:

• Education: BA/BS required; advanced degree (e.g., MBA, MSN, or related field) preferred.
• Experience: 3 or more successful years of sales experience within Abiomed OR >5 years of related industry experience in healthcare, hospital operations, or clinical program management with proven success
• Prior experience supporting or managing cardiac or vascular programs is highly desirable.
• Prior experience working collaboratively with hospital administrators
• Skills & Competencies: Strong understanding of hospital operations, patient flow, and health system dynamics. Outstanding interpersonal skills, experienced developing relationships at all organizational levels to influence business objectives. Ability to balance strategic thinking with intricate planning and strong tactical execution. Demonstrates responsiveness and a sense of urgency with ability to prioritize work and manage multiple priorities. Demonstrated ability to project manage effectively and drive initiatives to completion. Excellent written and oral communication skills, including strong presentation skills. Mastery of cardiac anatomy and clinical data. Proficient in computer skills, with strong expertise in Microsoft Excel, Word, and PowerPoint for data analysis, documentation, and presentations. Excellent communication and relationship-building skills, with the ability to influence and collaborate across diverse stakeholders.

The expected base pay range for this position is $114,000 - $182,850. The Company maintains a highly competitive sales incentive compensation program. Under current guidelines, this position is eligible for participation in this program in accordance with the terms of the applicable plan. This position is eligible for a company car allowance through the Company's FLEET program. Subject to the terms of their respective plans, employees and/or eligible dependents are eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance. Subject to the terms of their respective plans, employees are eligible to participate in the Company's consolidated retirement plan (pension) and savings plan (401(k)). Subject to the terms of their respective policies and date of hire, Employees are eligible for the following time off benefits: Vacation 120 hours per calendar year Sick time - 40 hours per calendar year; for employees who reside in the State of Washington 56 hours per calendar year Holiday pay, including Floating Holidays 13 days per calendar year Work, Personal and Family Time - up to 40 hours per calendar year Parental Leave 480 hours within one year of the birth/adoption/foster care of a child Condolence Leave 30 days for an immediate family member: 5 days for an extended family member Caregiver Leave 10 days Volunteer Leave 4 days Military Spouse Time-Off 80 hours