Job Details

A company is looking for a Mental Health Customer Service Representative (Remote).Key ResponsibilitiesCoordinate testing services for patients by reviewing test request forms and ensuring accurate documentationCommunicate with patients and healthcare providers regarding insurance eligibility and test informationManage assigned work independently while meeting production and quality metrics, and collaborate with various departmentsRequired Qualifications, Training, and EducationHigh School diploma or equivalent required, with at least 1 year of relevant experience, or an associate or bachelor's degreeFluency in Spanish is preferredPC experience, including familiarity with Excel, Word, Internet, and emailPreference for applicants with higher net typing speedsAbility to manage multiple tasks simultaneously under pressure