Job Details

Overview

Responsibilities (Internal Candidates)

• Greet and assist customers in person, by phone, and via email regarding parking questions, permit needs, and general information
• Assist customers with permit purchases, citation payments, and parking services
• Communicate clearly and professionally while resolving routine inquiries
• Process and issue parking permits, validations, and replacement credentials
• Enter and update customer and vehicle information accurately in the parking system
• Prepare and distribute parking materials as needed
• Accept payments for permits, fines, and other parking-related fees
• Follow standard cash-handling procedures
• Use parking management software to process transactions
• Maintain accuracy when entering data, updating accounts, and processing changes
• Coordinate with enforcement or operations staff regarding citations or access issues
• Assist with special event parking, guest permits, and validation requests
• Report equipment or access card issues to the supervisor

Responsibilities

Qualifications (Internal Candidates)

• High school diploma or equivalent preferred
• Previous experience in janitorial, custodial, or general cleaning roles is a plus
• Ability to work independently and manage time effectively
• Familiarity with cleaning chemicals, equipment, and safety standards
• Strong attention to detail and commitment to quality

Qualifications

Qualifications (Internal Candidates)

• High school diploma or equivalent preferred
• Previous experience in janitorial, custodial, or general cleaning roles is a plus
• Ability to work independently and manage time effectively
• Familiarity with cleaning chemicals, equipment, and safety standards
• Strong attention to detail and commitment to quality