Job Details

Who We Are Elite Management Group offers Sales and Marketing job opportunities across Oregon and Washington. To keep with the changing trends and consumer preferences, we offer excellent training, mentorship, and the means you need to be a successful entrepreneur. When you join us, you'll be pleased to be a part of us for our work and how we deal with our clients and people. Passionate People-Person Wanted; Join Elite Management Group Now! As an AT&T Customer Experience Representative, you'll champion transparency, trust, and respect, delivering incredible sales and account support! This exciting role is all about connecting with new and existing customers, matching them with AT&T solutions just for them. You also get to be at the forefront of bringing innovative technology to every home in your territory. With our team, an exceptional customer experience is what we strive to achieve. Our sales team's main priority is to ensure every customer has a smile and a delightful experience after every interaction. Our motto of "the customer always comes first" is the reason why our customer acquisition has grown exponentially and why we are hiring. Our AT&T Customer Experience Representatives advocate for our products and act as the voice for our consumers, making the ideal dynamic for any successful firm! So if you're prepared to be part of something amazing, we want you to apply! Key contributions of an AT&T Customer Experience Representative: Work directly with our customers to understand their needs, qualify potential leads, and build strong relationships. Represent AT&T, reflecting its values and maintaining a positive brand image in all customer interactions. Monitor and report to the Community Outreach and Account Management team to improve customer satisfaction, and develop new sales skills Work with AT&T Account Representatives to improve sales strategies, exchange knowledge, and contribute to team success. Resolve customer questions in regards to products and how to navigate services, ensuring the utmost customer satisfaction Respond to customer inquiries and concerns with thoughtful solutions, demonstrating patience, attentive listening, and product expertise to ensure a positive experience. Qualifications to be an AT&T Customer Experience Representative: Preferred 2 years of experience in Client Services, Customer Support, Sales, or similar areas. High School Diploma or equivalent required. Capable of independent work and collaborative teamwork during training. Strong communication skills for interacting with customers, managers, and other AT&T Account Representatives. Able to maintain a professional and positive attitude in challenging, diverse, and changing situations. Competent in using mobile devices for efficient customer data entry. What We Can Give Unlimited commission potential Comprehensive training and growth opportunities Internal promotion Performance-based rewards and bonuses