Job Details

A company is looking for a Customer Service Representative - Remote.Key ResponsibilitiesRespond to service requests across multiple communication channels while meeting established service level objectivesProvide policy and coverage information, assist with policy issuance, and process policy changes accuratelyResolve customer complaints and collaborate with internal departments to address customer needsRequired QualificationsHigh school diploma or GEDActive Personal Lines Property & Casualty Agent License (2-20 FL)Ability to maintain licensure in required states based on business needsPrior insurance agency or carrier experience in a customer service role (preferred)Bilingual (Spanish/English) is a plus (preferred)