Job Details

A company is looking for an Engagement Coordinator to enhance patient experiences in a care navigation program.Key ResponsibilitiesConduct outreach calls to newly enrolled patients to ensure readiness for clinical appointmentsManage scheduling and follow-up communications for patient appointments to maintain engagementDocument patient interactions and escalate clinical concerns as neededRequired Qualifications2+ years of experience in a clinical support role (e.g., Medical Assistant, EMT, Patient Care Technician)Experience in patient outreach, care coordination, or telehealth supportHigh school diploma or equivalent; formal clinical training or certification preferredComfortable using care management platforms and digital toolsAbility to work in a fast-paced, evolving environment