Job Details

PrideStaff - - Responsibilities: Proactive Support: Reach out to veterinary clinics to provide awareness and assist with open retail prescription requests.; Problem Solving: Troubleshoot web order issues and guide partners through the necessary steps to resolve them.; Clear Communication: Deliver first-level information and order support accurately via phone, fax, and digital platforms.; Data Accuracy: Process prescription approvals with a high level of precision and maintain detailed records in the system.; Team Collaboration: Work closely with your team and escalate complex issues to leadership when necessary to ensure the best outcome for the customer.