Allied Universal - - Responsibilities: Provide customer service to tenants, visitors, and/or staff by carrying out site-specific procedures, front desk protocols, and when appropriate, emergency response activities; Monitor lobby and entrance activity, manage visitor check-in and sign-in processes, and help to deter unauthorized access through attentive front desk presence; Answer phones, provide directions, receive and relay information, and support building operations with clear communication and professional service; Respond to incidents, alarms, and critical situations in a calm, problem-solving manner while documenting security-related events and notifying appropriate contacts; Support access control functions by verifying credentials, issuing visitor passes when required, and maintaining accurate front desk logs and reports