Job Details

At Oxford Collection of Hotels, we don't just provide jobs-we cultivate careers in a culture that values innovation, teamwork, and personal growth. As a rapidly growing and progressive hospitality company, we recognize that our employees are the key to our success. We foster a supportive, inclusive,and dynamic work environment where every team member is empowered to excel.

We're looking for passionate, guest-focused individuals to join our team! Whether you're starting your hospitality career or bringing years of experience, if you thrive in a fast-paced, people-first environment, we'dlove to meet you.

What We Offer:Competitive pay and performance-based incentives
Medical, dental, and vision coverage for peace of mind
401(k) with profit sharing to invest in your future
Generous paid time off so you can recharge
Exclusive discounts at our properties-because you deserve great getaways, too!
Ongoing training, leadership development, and career growth opportunities

Ready to be part of something exceptional? Apply today and let's create memorable guest experiences together!

POSITION SUMMARY: The Food and Beverage Manager is responsible for overseeing the daily food and beverage production and service operations at the Oxford Collection Suites. This role ensures compliance with sanitation and cleanliness standards, manages inventory and cost control measures, and supervises staff to maintain smooth service. The Food and Beverage Manager works to meet operational goals set by upper management while fostering a positive and efficient dining experience. They always provide a high level of customer service, taking time with guests to ensure every aspect of their stay exceeds expectations.

ESSENTIAL DUTIES & RESPONSIBILITIES: All duties and responsibilities of this position are to be performed with exceptional caring and genuine guest service upholding the Oxford Collection of hotels standards and culture at all times.

Food and Beverage Management (50%):

• Supervise, train, and provide guidance to food and beverage staff in accordance with company policy, safety, and sanitation requirements
• Ensure meetings and events are set up, staffing is scheduled, and all food is prepared and served in a timely manner
• Maintain employee records concerning attendance, punctuality, and performance
• Adjust staffing levels based on operational needs, ensuring appropriate coverage during peak times
• Ensure all staff maintain required certifications, such as food handlers' licenses and liquor permits
• Conduct regular staff meetings to share information, provide feedback, and address any concerns

Perform all tasks in compliance with federal, state, local, food safety and sanitation requirements and Oxford Collection of hotels safety standards and security procedures. Be knowledgeable about and able to respond to emergency situations. Report any maintenance repairs needed immediately to their supervisor or General Manager.

Operations and Administration (30%):

• Oversee daily cleaning schedules and ensure all food-contact areas are properly sanitized.
• Assist with managing inventory, ordering supplies, and ensuring proper storage of food and beverages in accordance with safety standards
• Assist in creating annual budgets
• Monitoring of food and beverage costs and adhering to set budgets
• Prepare daily and weekly operational reports for review by the Assistant General Manager and General Manager
• Coordinate with the sales department to support catering for meeting room clients, ensuring smooth communication and service delivery
• Attend BEO meetings, communicating meeting and event needs to staff
• Creation of drink and dining menu's as needed

Guest Relations (10%):

• Interact with guests to ensure satisfaction, address any issues, and resolve problems
• Maintain a high level of professionalism, confidentiality, and sensitivity when working with guests and staff
• Ensure that satisfaction expectations with dining services and meetings/events are met
• Follow up with Hotel management with any guest recovery needs

Other (10%):

• Complete a daily activity log with pertinent shift information for co-workers and leadership team
• Collaborate with other hotel departments, including front desk and maintenance, to ensure seamless operations.
• Assist with other tasks as required to support the needs of the hotel and food and beverage operations.
• Adhere to attendance policies and maintain regular availability for scheduled shifts
• May be required to participate in Hotels drivers program
• Other hotel-related duties

Additional tasks may be assigned, modified or changed as no employee has any inherent right to any particular job or authority.

CORE SKILLS AND VALUES

• Company Character - Supports company vision and values
• Customer Service - Understands and meets the needs of customers
• Managerial Focused - Guides people and processes to achieve objectives
• Problem Solving - Sees and is able to define problems and find causes
• Professional Appearance - Presents a professional and polished look
• Results Focused - Consistently delivers results
• Stress Management - Exhibits self-awareness and self-control in pressure situations
• Team Orientation - Works cooperatively with others, assisting voluntarily

PREFFERED EDUCATION & EXPERIENCE

• High School Diploma or GED preferred
• 2+ years of management experience
• Food handler's license and liquor server permits as required by state law (or ability to obtain)
• Hospitality / hotel work experience preferred

JOB REQUIREMENTS

• Proof of eligibility to work in the United States
• Reliable transportation to and from work
• Ability to work a flexible schedule including evening, weekends and holidays
• Reliable and consistent attendance

PHYSICAL REQUIREMENTS

• Must be able to perform simple grasping, fine manipulation, and repetitive hand and arm movements frequently
• Must be able to lift 50 pounds occasionally and often exert up to 20 pounds of force to push, pull, carry, lift or otherwise move objects
• Must be able to bend, squat, crawl, kneel, push, pull, and walk on uneven surfaces on an occasional basis
• While primarily an indoor job, must be able to walk outside in a variety of weather conditions (rain, wind, snow, heat)
• Must be able to climb stairs both inside and outside in a variety of weather conditions

Oxford Collection of hotels is proud to be an Equal Employment Opportunity and Affirmative Action employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all candidates and employees. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.

All offers are contingent on pre-employment screening.