Job Details

Do you have a customer-first mindset? Do you thrive in complex, fast-evolving environments where customer outcomes and business impact are paramount? Autodesk is looking for a Manager, Customer Success to lead a team of Customer Success Managers (CS - Ms) supporting our AOS business in AMER. In this role, you will guide your team to help customers achieve measurable business outcomes through adoption and operationalization of Autodesk solutions. This is a player-coach role, where you will both lead a team and directly manage a small number of our most complex and strategic customers. You will drive consistency in execution, elevate customer engagement, and ensure value realization across your portfolio. You will report to the Head of Customer Success Management, AOS. Responsibilities. You will manage, coach, and develop a team of Customer Success Managers supporting AOS customers across AMER - You will drive consistent execution of Customer Success practices, including success planning...Manager, Customer Engagement, Customer, Business, Technology, Retail