About Us
Honey Mama's is the Portland, Oregon-based maker of delicious, refrigerated truffle bars!
Founded by Christy Goldsby at the Portland Farmers Market in 2013, Honey Mama's is now available in over 7,000 stores across the country. We have grown to become one of the fastest selling, top-ranked brands in our category. The brand has garnered national press recognition as a cult-favorite in Bon Appetit, Forbes, Refinery29, Healthline, Men's Health, Food & Wine, and more.
Honey Mama's is beloved for its one-of-a-kind texture, often compared to brownie batter, chocolate truffles, or fudge – the real treat is discovering each bar is made from only a limited number of nutrient-rich whole food ingredients. Our mission is to further the food-as-medicine movement by giving you a uniquely memorable indulgent experience that contributes simultaneously to health and vitality.
About the Role
The Maintenance Manager is responsible for leading all maintenance operations across production, packaging, and facility systems to ensure safe, reliable, and efficient manufacturing operations. This role oversees preventive maintenance programs, equipment reliability, facility utilities, maintenance personnel, contractors, and continuous improvement initiatives. The Maintenance Manager partners cross-functionally with Production, Quality, Warehouse, and Sanitation teams to minimize downtime, improve equipment performance, and support operational excellence.
Key Responsibilities
Maintenance Operations & Equipment Reliability
- Lead daily maintenance operations across production, packaging, and facility equipment
- Develop, implement, and manage preventive maintenance (PM) programs and schedules
- Coordinate emergency repairs and prioritize maintenance activities to support production needs
- Troubleshoot and resolve mechanical, electrical, pneumatic, hydraulic, and facility-related equipment issues
- Support production startup activities, equipment changeovers, and operational troubleshooting
- Track maintenance metrics, downtime trends, root causes, and corrective actions to improve equipment reliability and efficiency
- Ensure maintenance documentation, SOPs, PM records, and equipment histories remain current and accurate
CMMS & Work Order Management
- Own and manage the maintenance work order system and CMMS platform
- Prioritize, assign, track, and report on maintenance work orders and completion status
- Ensure timely execution of preventive, predictive, and corrective maintenance activities
- Analyze maintenance data to identify trends, recurring failures, and improvement opportunities
Facility & Utility Systems
- Oversee facility systems including HVAC, refrigeration, compressed air, utilities, and building infrastructure
- Coordinate maintenance and repair scheduling for facility systems and critical utilities
- Maintain compliance with facility safety standards, GMP requirements, and operational procedures
Team Leadership & Development
- Supervise, coach, and support maintenance technicians and outside contractors
- Train and develop maintenance staff while promoting accountability, teamwork, and a strong safety culture
- Establish clear performance expectations and provide ongoing feedback and development opportunities
- Support scheduling and labor planning to ensure adequate maintenance coverage
Inventory & Contractor Management
- Manage spare parts inventory and critical equipment components to minimize downtime
- Maintain relationships with maintenance vendors, service providers, and equipment contractors
- Coordinate external service work, equipment repairs, and contractor activities
Continuous Improvement & Capital Projects
- Support equipment installations, manufacturing expansion projects, and commissioning of new equipment
- Partner with cross-functional teams to drive continuous improvement initiatives focused on reliability, efficiency, and cost reduction
- Participate in process improvement projects and equipment optimization efforts
Qualifications
- 5+ years of maintenance leadership experience in a manufacturing or food production environment
- Strong knowledge of mechanical, electrical, pneumatic, and facility systems
- Experience managing CMMS systems, preventive maintenance programs, and work order processes
- Proven leadership experience managing maintenance teams and contractors
- Experience supporting high-speed manufacturing and packaging equipment
- Knowledge of HVAC, refrigeration, compressed air, and utility systems
- Strong troubleshooting, problem-solving, and organizational skills
- Ability to prioritize multiple projects and respond effectively in a fast-paced environment
- Strong communication and cross-functional collaboration skills
- Ability to work in a manufacturing environment with exposure to noise, temperature changes, and moving equipment
- Ability to stand, walk, bend, climb ladders, and lift up to 50 pounds as needed
- Ability to respond to maintenance emergencies outside of regular working hours when necessary
- Proficiency in Microsoft Office and maintenance management software
Preferred Qualifications
- Experience in food manufacturing or GMP-regulated environments
- Technical certification, apprenticeship, or degree in Maintenance, Engineering, or related field
- Experience with continuous improvement methodologies such as Lean Manufacturing or TPM