Job Details

The Customer Integration Analyst II supports billing operations by identifying and resolving issues tied to list billing data feeds. This role uses critical thinking and system expertise to investigate discrepancies, perform root cause analysis, and partner with Customer Integration teams to implement solutions. Youll contribute to projects of varying size, validate system changes, and help improve processes to prevent recurring data issues. The role also involves working across systems to ensure accurate billing and a seamless customer experience. Key Responsibilities. Investigate and resolve billing discrepancies caused by data feed issues. Perform root cause analysis and recommend solutions to improve data quality. Collaborate with Customer Integration to resolve complex billing issues. Support projects by providing system expertise and validating solutions. Analyze billing feeds and identify risks or inconsistencies impacting billing accuracy. Skills and Background Youll Need. Ed...Integration, Analyst, Customer Experience, Billing, Project Management, Technology, Customer