Job Details

LHH Talent - - Responsibilities: Handle a high volume of inbound phone calls , speaking directly with members regarding issues related to their credit cards; Manage credit card disputes , including dispute intake, documentation, and follow-up; Respond to Lost/Stolen card calls , ensuring accurate documentation and timely escalation as needed; Support members by providing status updates on open disputes and resolving general inquiries; Submit and track vendor tickets to support research efforts and obtain status updates