Job Details

UX Content Coordinator

You will be part of a specialized team comprising Technical Writers and UX Designers. The team owns and delivers content across multiple user touchpoints, including control panel messaging, printed in-box materials, and digital user guidance, ensuring a consistent and user-centric experience.

The control panel is one of the most critical and visible user touchpoints, shaping the first impression of our products. In this role, you will ensure that content is accurate, consistent, and delivered within defined guidelines, directly contributing to a seamless and intuitive user experience.

This role offers the opportunity to work closely with cross-functional stakeholders, drive project timelines, and contribute to high-impact user-facing content. You will balance project management responsibilities with content creation and review, playing a key role in delivering quality experiences to end users.

Manage and deliver requests for status, error, and supplies messaging strategy across HP print products and touchpoints

Own and manage several specifications, ensuring that the documentation is clear, usable, and scalable for cross-team adoption

Follow established publishing cadences (bi-weekly releases) and maintain version accuracy across documentation

Author clear, concise, and user-friendly status, error, and supplies messages for HP printers across control panels, apps, and web portals. Apply established tone, voice, and content guidelines to ensure consistency across message categories

Coordinate with Supplies Legal and Data Privacy stakeholders to ensure messages meet compliance standards

Partner with firmware engineers, UX designers, quality teams, and product managers to gather message requirements and validate accuracy

Participate in review cycles, raising questions early to resolve ambiguities before downstream implementation

Degree

Basic project management skills to coordinate development, communicate status, and deliver projects

Ability to manage multiple projects simultaneously ensuring on-time development of all deliverables to meet program schedule

Proven analytical and problem-solving skills

Availability for evening and/or early morning calls to collaborate with partners in multiple time zones

Must be experienced with Office productivity software and project management tools. Must demonstrate strong proficiency in use of Excel.

Experience in UX writing, content design, or instructional design

Ability to translate technical concepts into clear, user-friendly messaging

Experience with hardware-software integrated products (e.g., devices, IoT, printers)

Familiarity with managing documentation or specifications

Experience collaborating with a range of partners and stakeholders including engineering, design, and product teams

Familiarity with design software such as Figma and Miro

Knowledge of documentation systems or content management platforms and how content decisions affect translation workflows

The pay range for this role is $93,400 to $143,800 USD annually with additional opportunities for pay in the form of bonus and/or equity (applies to United States of America candidates only). Pay varies by work location, job-related knowledge, skills, and experience.

HP offers a comprehensive benefits package for this position, including:

Health insurance

Dental insurance

Vision insurance

Long term/short term disability insurance

Employee assistance program

Flexible spending account

Life insurance

Generous time off policies, including;

4-12 weeks fully paid parental leave based on tenure

11 paid holidays

Additional flexible paid vacation and sick leave

US benefits overview

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information, review HP's EEO Policy or read about your rights as an applicant under the law here: "Know Your Rights: Workplace Discrimination is Illegal"