Job Details

PeaceHealth - - Responsibilities: Answer inbound calls from patients, family members, insurance companies, and attorneys; resolve billing questions and provide clear explanations on first contact when possible; Set up payment plans and collect payments in accordance with PeaceHealth policies; Assist patients with financial assistance programs, including explaining eligibility and application steps; Review and update patient accounts, including adjustments and corrections based on established guidelines; Use Epic or similar systems to research and manage patient accounts