Peachtree Hospitality - 601 Southwest 11th Avenue - Responsibilities: Greet and welcome guests in a warm, friendly manner, ensuring they feel valued throughout their stay; Manage check-in and check-out procedures efficiently using Opera PMS, ensuring the accuracy of all guest information and billing; Respond to guest inquiries, requests, and complaints promptly and professionally, resolving issues or escalating when necessary; Provide information about hotel amenities, services, local attractions, and directions; Assist with room assignments, special requests, and upgrades as per hotel policies