Job Details

Schedule: Monday-Friday, Day Shift The Home Medical Equipment Care Specialist I provides first line communication
with a variety of customers, referral sources, and clinicians to facilitate
ordering and delivery of home medical equipment (HME) products, supplies and
services. The HME Care Specialist I educates customers on a broad portfolio of
HME products, supplies and services, and provides basic technical support as
needed. The HME Care Specialist I is responsible to recommend medically
appropriate, cost-effective HME to meet the homecare, mobility, testing, and
respiratory needs of customers. The HME Care Specialist I ensures HME is
successfully supplied and reimbursed through accurate patient data collection
and entry, evaluation of medical necessity, obtaining insurance authorization,
and delivery coordination with logistics teams. This position concentrates in
one or more home medical equipment specialties which may include, Core
Equipment, Respiratory Services, Diabetic Supply Services, Nutrition Services,
Order Qualification, HME Storefront, Customer Care Representative, High Value
Patient Accounts, Special Provider Liaison, Claims and Quality Account
Management, and HME Network Reimbursement. Providence caregivers are not simply valued – they're invaluable. Join our team
at Providence Home Services Oregon and thrive in our culture of patient-focused,
whole-person care built on understanding, commitment, and mutual respect. Your
voice matters here, because we know that to inspire and retain the best people,
we must empower them. Required Qualifications:

• 1 year customer service experience

• Associate's Degree, or Bachelor's Degree
• Upon hire: Medical Terminology and Medical Coding certification
• 2 years preferred experience
• 1 year experience in a patient-facing healthcare environment or insurance

registration or insurance billing. Why Join Providence? Our best-in-class benefits
[ are
uniquely designed to support you and your family in staying well, growing
professionally, and achieving financial security. We take care of you, so you
can focus on delivering our Mission [ of caring
for everyone, especially the most vulnerable in our communities. Accepting a new position at another facility that is part of the Providence
family of organizations may change your current benefits. Changes in benefits,
including paid time-off, happen for various reasons. These reasons can include
changes of Legal Employer, FTE, Union, location, time-off plan policies,
availability of health and welfare benefit plan offerings, and other various
reasons. At Providence, our strength lies in Our Promise of "Know me, care for me, ease
my way." Working at our family of organizations means that regardless of your
role, we'll walk alongside you in your career, supporting you so you can support
others. We provide best-in-class benefits and we foster an inclusive workplace
where diversity is valued, and everyone is essential, heard and respected.
Together, our 120,000 caregivers (all employees) serve in over 50 hospitals,
over 1,000 clinics and a full range of health and social services across Alaska,
California, Montana, New Mexico, Oregon, Texas and Washington. As a
comprehensive health care organization, we are serving more people, advancing
best practices and continuing our more than 100-year tradition of serving the
poor and vulnerable. Posted are the minimum and the maximum wage rates on the wage range for this
position. The successful candidate's placement on the wage range for this
position will be determined based upon relevant job experience and other
applicable factors. These amounts are the base pay range; additional
compensation may be available for this role, such as shift differentials,
standby/on-call, overtime, premiums, extra shift incentives, or bonus
opportunities. Providence offers a comprehensive benefits package including a retirement 401(k)
Savings Plan with employer matching, health care benefits (medical, dental,
vision), life insurance, disability insurance, time off benefits (paid parental
leave, vacations, holidays, health issues), voluntary benefits, well-being
resources and much more. Learn more at providence.jobs/benefits
[ Applicants in the Unincorporated County of Los Angeles: Qualified applications
with arrest or conviction records will be considered for employment in
accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for
Employers and the California Fair Chance Act