Allied Universal - - Responsibilities: Provide customer service to tenants, visitors, and staff by carrying out site-specific procedures, front desk protocols, and when appropriate, emergency response activities at a commercial real estate location.; Monitor access to the property by verifying visitor credentials, documenting guest arrivals and departures, and communicating with building personnel regarding approved access requests.; Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, escalating concerns to property management and/or first responders when appropriate.; Support front desk operations by answering questions, providing directions, receiving deliveries, and maintaining accurate logs, reports, and other security-related documentation.; Observe lobby and entry activity and report unusual behavior, maintenance concerns, and/or policy violations to help to deter unwanted activity and support daily property operations.