Job Details

MAKE A DIFFERENCE AT OCHIN

OCHIN is a nonprofit leader in health care innovation and a trusted partner to a growing national provider network, delivering the clinical insights and tailored technologies needed to expand patient access, strengthen care teams, and improve the health of rural and medically underserved communities.

We are hiring for a number of new positions to meet increasing demand. When you choose to join OCHIN, you have the opportunity to continuously grow your skills and do meaningful work to help fulfill our vision of good health and well-being for everyone.

At OCHIN, we value the unique perspectives and experiences of every individual and work hard to maintain a culture rooted in our values.

Founded in Oregon in 2000, OCHIN employs a growing virtual workforce of more than 1,200 skilled professionals, working remotely across 49 states. We offer a generous compensation package and are committed to supporting our employees' entire well-being by fostering a healthy work-life balance and opportunity for professional advancement. We are curious, collaborative learners who strive to live our values every day. OCHIN is excited to support our continued national expansion and the increasing demand for our innovative tools and services by welcoming new talent to our growing team.

Position Overview

OCHIN, per our mission, is fostering and supporting the ability for rural health organizations and providers to have parity knowledge, access and a sustainable workforce that ensures the ability to provide patient care within their communities.

The Rural Health and Workforce Engagement Executive will lead the engagement design, launch, and enrollment processes that meet the applicable California Rural Health Transformation Program goals. This position will be the bridge between strategy, operations, partnerships, and the rural transformation & workforce team to socialize program offerings that meet engagement and enrollment metrics and outcomes.

This position will be the lead on behalf of OCHIN working in partnership with internal teams as well as our rural health partner organization to build and executive on an engagement initiative that ensures high quality communications, delivering program content and value propositions and resulting in rural health transformation enrollments that meet or exceed annual goals. This position will work with a multidisciplinary team (business development, account management, contracts, IT, rural health transformation and workforce team identify, educate and enroll members into our high-value technical assistance consulting and workforce program arrangements that advance OCHIN's mission for rural health in California.

Essential Duties

Strategy & Business Development

• Understand the landscape of rural health, technical and workforce challenges and be able to bridge this landscape with the technical assistance offerings that address their challenges and provide a supported improvement workplan.
• Define and executive on the strategic enrollment engagement strategy that connects the value of the rural health transformation program to identify rural healthcare stakeholders and providers in partnership with the CXO.
• Lead engagement to source, educate and secure participants that meet program goals, working collaboratively with our program partner and internal multi-disciplinary team.
• Be a program spokesperson at stakeholder meetings, conferences and with program leaders including regional and state representatives
• Partner with internal leaders' stakeholders to define the program offerings and value proposition as well as partner with the rural transformation operational executive that ensures the delivery of high quality workplans, follow through and outcomes for the enrolled participants.

Operational Leadership & Execution

• Manage and report out the engagement outcomes to ensure meeting current enrollment goals and build the pipeline for successive years.
• Be thoroughly knowledgeable on all rural health transformation and workforce program and operational requirements including participant eligibility and engagement, technical assistance offerings, workforce programs?
• Lead engagement activities up to signed enrollment and hand-off to the rural transformation and workforce teams.
• Ensure alignment across analytics, IT infrastructure, data flows, and tools to support reporting, insights, and provider incentives

Provider & Network Management

• Cultivate strong relationships with participating hospitals clinics and provider partners
• Serve as primary liaison for provider leadership, ensuring alignment of incentives, operational support, and performance improvement
• Drive provider onboarding, engagement, performance management, and issue resolution
• Collaborate on clinical models, care pathways, shared services, and population health strategies

Quality, Compliance & Risk Management

• Understand and communicate the value of OCHIN's technical assistance tools and services
• Understand and communicate the mechanics of the value of modernized HIT as it relates to the delivery of healthcare services to patients, staff and providers alike

Team Leadership & Culture

• Partner with the rural transformation, workforce, IT and other identified departments to ensure the connection between the program value, initiatives and outcomes meet or exceed participant expectations
• Represent OCHIN externally - in industry forums, payers, state/regional stakeholder groups, conferences
• Inform executive and internal teams of industry emerging trends, information
• Foster a culture of operational excellence, accountability, collaboration, and continuous improvement

Required / Core

• 10-15+ years of leadership experience in the healthcare industry - Residents of California will be given priority
• Demonstrated business management experience
• Proven track record of launching and scale initiatives that meet or exceed goals
• Experience building and managing member relationships
• Strong operational and organizational capabilities
• Ability to connect healthcare technology solutions and workforce programs with end users that creates meaning and adoption
• Intermediate to Advanced skills in Excel and PowerPoint are required
• Excellent stakeholder management, influencing and negotiation skills
• Executive presence and ability to represent the organization externally
• Mission-oriented, collaborative mindset

Preferred / Plus

• Experience working with hospitals and clinics and driving operational improvement
• Familiarity with state and/or federal programs
• Background in technology-enabled operations, analytics platforms, health IT
• Advanced degree (MBA, MHA, MPH) or equivalent

Challenges & Considerations

• Starting from a relatively nascent or greenfield environment: significant ambiguity, need to build frameworks, attract talent, work and deliver in a mature, resource constraint matrix environment.
• Partnership dependencies: initial model will rely on an external enabler, so leadership success depends on that symbiosis
• Evolving technical landscape including the advancement of AI solutions?
• Balancing growth ambition with operational discipline and 'member-first' mindset - overcommitment is a very real risk
• Managing stakeholder expectations (OCHIN leadership, health center partners, payers, partners)

Base Pay Overview

OCHIN uses broadened pay ranges to support equitable and market-aligned compensation practices. The final offer will be based on a variety of factors, including relevant skills, certifications, education, experience, training, responsibilities, internal equity, and market data.

Physical Requirements/Work Environment:

• Constant interpersonal skills, teamwork, and customer service. Frequent creativity, mentoring, presentations/teaching. Occasional decision making and independent judgment or action.
• Reading, speaking, writing, and understanding English.
• While performing the duties of the job, the employee is regularly required to sit for long periods of time; stand and walk; use hands to finger, handle or feel; reach with hands and arms.
• This position requires a virtual home-office environment, working remotely and will require that employees be on camera for all virtual meetings.
• The role routinely uses standard office equipment such as computers and mobile devices.
• Up to 25% Travel may be required to support OCHIN's business requirements for which may require travel by air, vehicle, or train.

COVID-19 Vaccination Requirement

To keep our colleagues, members, and communities safe, OCHIN requires all employees-including remote employees, contractors, interns, and new hires-to be vaccinated with a COVID-19 vaccine, as supported by state and federal public health officials, as a condition of employment. All new hires are required to provide proof of full vaccination or receive approval for a medical or religious exemption before their hire date.

Work Location and Travel Requirements

OCHIN is a 100% remote organization with no physical corporate office location. Employees work remotely from home and many of our positions also support our member organizations on-site for new software installations. Nationwide travel is determined based on OCHIN business needs. Please inquire during the interview process about travel requirements for this position.

Work from home requirements are:

• Ability to work independently and efficiently from a home office environment
• High Speed Internet Service
• It is a requirement that employees work in a distraction free workplace

We offer a comprehensive range of benefits. See our website for details:

EOE - Disability/Vet

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