Hertz - 9475 Northeast Airport Way - Responsibilities: Greet customers and complete necessary rental information by scanning and checking the rental agreement using the handheld unit; Maintain location and company security measures to mitigate theft of company assets; perform sight monitoring of lot; ensure smooth transition of vehicles exiting through security gate; Assist customers with directions, and review and resolve rental contract and vehicle issues; Manually log and release vehicles from lot during computer system outages or unavailability; Provide optional sales items, as directed by management, while using approved sales techniques to disclose rates, terms and conditions of rental and obtain customer signatures