Job Details

Procedural Scheduler

Procedural Scheduler at Providence Milwaukie Hospital Full Time - Day Shift The Spec-Surgery Scheduling is accountable for scheduling various complex Surgical and Medical procedures by obtaining appropriate surgical procedure, specialized equipment, and other specialized resources, implants and current/historical medical information (i.e., ICD10 Coding, Medical History, including allergies and Patient Demographic Profile). Complexity of this position is evidenced by the use of simple and complex medical terminology and enterprise scheduling protocols. Surgical Scheduling Specialist must also think independently and make relatively complex decisions in a fast-paced environment. Provides superior customer service and service recovery, utilizing good judgment that meets or exceeds the expectations of patients, visitors, physicians and Providence Health System staff. Surgical Services Scheduling Specialist is accountable for the efficient coordination of the operating schedule(s) including: preoperative scheduling of surgical and medical procedures and assisting the OR manager, Associate Nurse Managers, Charge nurses, and Anesthesia Coordinator with daily facilitation of the schedule. The Surgical Services Scheduling Specialist serves as the liaison and first contact of communication for the operating room; displays professional interpersonal skills and presence when communicating with physicians, staff and the public; as the front-line customer service representative, upholds and exhibits the core values in all communication.

Providence caregivers are not simply valued – they're invaluable. Join our team at Providence Milwaukie Hospital and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications:

• Coursework/Training: Intermediate Medical Terminology and Physical Anatomy coursework or equivalent education/experience.
• 3 years Medical Office or hospital experience in surgery field.
• Demonstrated outstanding customer service experience.

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

About Providence

At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

About the Organization

Providence has been serving the Pacific Northwest since 1856 when Mother Joseph of the Sacred Heart and four other Sisters of Providence arrived in Vancouver, Washington Territory. As the largest healthcare system and largest private employer in Oregon, Providence is located in areas ranging from the Columbia Gorge to the wine country to sunny southern Oregon to charming coastal communities to the urban setting of Portland. Our award-winning and comprehensive medical centers are known for outstanding programs in cancer, cardiology, neurosciences, orthopedics, women's services, emergency and trauma care, pediatrics and neonatal intensive care. Our not-for-profit network also provides a full spectrum of care with leading-edge diagnostics and treatment, outpatient health centers, physician groups and clinics, numerous outreach programs, and hospice and home care.Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.