Job Details

Job Title

Security Assistant (OA)

Duties

The major duties include but are not limited to:

• Monitors and receives routine and emergency calls from a variety of sources that need police, fire, medical or other emergency services. Determines the nature and location of the emergency; uses their judgment to prioritize events and commit police resources appropriately; determines what notifications are necessary based upon event type, makes such notifications and coordinates follow-up communications. Receives and process emergency calls maintains contact with law enforcement units on assignment, maintains status and location of police and coordinates communication between agencies as needed. Monitors direct emergency alarms, answers non-emergency calls for assistance. Enters, updates and retrieves information from a variety of computer systems and sensitive databases.
• Receives and compiles information from various sources related to police and emergency incidents, taking appropriate actions regarding intrusion, duress, and hold-up alarms. Directs response and modifies responsible personnel depending on the type of incident or request.
• Operates a variety of communications and security equipment, such as computers, multi-frequency radios, multi-line telephone system, and other related peripherals. Compiles and prepares reports related to events occurring in the operation of the police office for the dissemination of the completed products to various management officials.
• Coordinates with various Federal, State & local law enforcement officials for coordination of emergency situations. Responsible for the orderly flow of communications between the police dispatch center, agency leadership, and the work force.
• Performs system checks on a variety of equipment used in the dispatch area. Troubleshoots systems when problems arise and resolve issues whenever possible. Conducts equipment inventories; completes records and other logs. Performs monthly alarm checks, submits reports documenting the operational status of each circuit tested. Initiates work orders for malfunctioning circuits and equipment.
• Maintains accurate radio/alarm activity records/logs to include dates, times, and results of communications and activities and types completed reports. Performs and documents emergency call-backs when necessary. Tracks critical information and reports findings to the supervisor.
• Implements policies, procedures, and methods for identifying and protecting information, personnel, property, facilities, operations, or material; performs work in support of established security programs; or performs protective work in guarding Federal buildings, personnel, and materials.
• Requires knowledge of Federal statutes, policies, and procedures relating to the various types of law enforcement jurisdictions and the criminal laws of the United States and State of Oregon and Washington.
• Requires a knowledge of the Health Insurance Portability and Accountability Act (HIPPA), the Freedom of Information Act (FOIA), and Privacy Act statutes and regulations as they pertain to the work being performed.
• Protects data from unauthorized release or loss, alteration, or unauthorized deletion.
• Follows applicable regulations and instructions regarding access to computerized files, the release of access codes, etc., as set out in the computer access agreement that the employee signs.

Work Schedule

Monday - Friday; 6:00am - 2:30pm (PST)

Compressed/Flexible

Candidates must be willing to work on off-tours, rotating shifts or regular overtime if determined by the needs of the service.

Position Description/PD#

Security Assistant (OA)/ PD21427A

Relocation/Recruitment Incentives

Not Authorized

Physical Requirements

The work is typically sedentary in nature. However, there may be some walking; standing; bending; carrying of light items such as papers, books, small parts; or driving an automobile, etc. No special physical demands are required to perform the work. Working on off-tours, rotating shifts or regular overtime may be required.

Work Conditions/Environment

The work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, or libraries. The work area is adequately lighted, heated, and ventilated.