Job Details

ODORZX INC is seeking a highly motivated and experienced Operations Supervisor to join our dynamic team in the carwash/detailing industry. As the Operations Supervisor, you will play a pivotal role in ensuring the smooth and efficient functioning of our operations. If you have a passion for delivering exceptional customer service, managing a diverse team, and maintaining high operational standards, this opportunity is perfect for you.Responsibilities:Oversee day-to-day operations of the client site, ensuring smooth workflow and adherence to standard operating procedures.Lead a team of carwash and detailing technicians, providing guidance, training, and support to ensure they deliver outstanding results.Monitor and maintain inventory levels of cleaning supplies, equipment, and detailing products, ensuring a well-stocked and efficient operation.Conduct regular quality checks to ensure that all vehicles undergo thorough and meticulous cleaning and detailing, meeting or exceeding client expectations.Implement and enforce safety protocols to create a secure work environment.Collaborate with the manager to develop and implement strategies to enhance client satisfaction, increase revenue, and improve operational efficiency.Handle client inquiries, concerns, and complaints in a prompt and professional manner, striving to achieve optimal resolution and client retention.Maintain accurate records of daily operations, tracking sheets, employee attendance, and performance evaluations.Requirements Previous experience in a supervisory role within the carwash/detailing industry or a related field.Strong leadership skills with the ability to motivate and inspire a team.Excellent organizational and time management skills to effectively prioritize tasks and meet deadlines.Attention to detail and a commitment to delivering exceptional results.Solid knowledge of car cleaning and detailing techniques, equipment, and products.Exceptional customer service skills with a focus on creating positive experiences for customers.Ability to work in a fast-paced, dynamic environment and handle multiple tasks simultaneously.Proficient computer skills for record-keeping and data analysis.Benefits Full Time Benefits Include:Vacation Time (After 1 Year)401k With Match (After 1 Year)Medical Benefits (Medical, Dental, Vision 60 days)Sick TimePersonal Days (After 1 Year)Company Paid HolidaysCompany Paid Car, Gas, Insurance (Job Specific)Company Paid Travel (Job Specific)Employee Referral ProgramRetention BonusRapid Advancement Opportunities#J-18808-Ljbffr