Job Details

Senior Manager - Solution Engineering

We're building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

This Senior Manager - Solution Engineering team will be tasked to lead Engineers that are creating a best-in-class member experience focused on identifying, prioritizing, shaping, complex enterprise initiatives in partnership with Specialty Pharmacy Engineering Team.

This position will collaborate with and across Agile teams to design, develop, test, implement and support technical solutions. In this role you are expected to carry a passion for staying on top of tech trends, learning new technologies, participating in internal & external technology communities and mentoring other members of the engineering community. A firm understanding of development principles, agile methodologies and knowledge of pharmacy processing is crucial for success in the role. You should have the ability to prioritize well, communicate clearly, have a consistent track record of delivery and excellent software engineering skills. A successful candidate will be a highly motivated, collaborative individual; motivated to achieve results in a fast-paced environment. This role has significant relationships with business stakeholders (Strategy, Operations, Pharmacy, and other Teams) as well as functional teams (Product Managers, Architects, Design etc.) driving results in a matrixed environment.

Key Responsibilities:

• This role works with and lead a top-notch organization of solution engineer who identify, design and deliver technology solutions using Angular, SpringBoot, NodeJS Blocks/GraphQL frameworks, Native to achieve the defined business value
• You will have the ability to manage large projects and collaborate with multiple partners, including the different departments across CVS Health. We ask that you have executive presence, presentation delivery skills, and the ability to connect with diverse teams and levels of senior leaders
• Technical Oversight: Technical leader capable of designing and overseeing the build-out and operations of complex distributed systems at scale in a fast-paced digital organization
• Engineering Leadership: Able to technically direct, support, and evaluate the value, ensuring we are building best-in-class solutions that can scale to meet our future needs
• Talent Management: Recruit, manage, mentor, and retain a high-performing engineering team while contributing to a positive and supportive culture, encouraging innovation, and driving a pragmatic balance of continuous improvement and effective value delivery
• System Performance: Monitor and optimize both team & system performance, identifying opportunities for enhancement and addressing any issues or bottlenecks.  Establish KPIs and OKRs that unlock quantitative insight so we can change processes with confidence
• End-to-end Ownership: Lead a team from strategy through delivery in complex and highly visible engineering projects
• Prioritization and Pivots: Guides team's work prioritization in alignment with our strategic objectives. Coach/guide engineers through pivoting as needed while remaining steadfastly focused on the overall objective 
• Cross-functional Collaboration: Collaborate closely with other technical teams (engineering, platform, design, security) to understand their expectations and develop solutions in accordance with appropriate guidelines
• Coalition Building: Establish effective relationships with partners and customers, ensuring that you understand their vision and can help them deliver on their goals
• Risk Management: Proactively identify, communicate, and mitigate both internal and external risks.  Communicate clearly on progress, challenges, and opportunities to stakeholders, including presenting technical concepts to non-technical audiences
• Staying Current: Stay updated on industry trends, emerging technologies, and best practices in software development, analytics, and AI technologies to drive innovation and efficiency

Required Qualifications:

• 7+ years of IT experience with a strong focus on engineering and software development
• 5+ years of hands-on cloud development in GCP/any public/local cloud, along with building applications using Java frameworks
• 1+ year using generative AI as an integrated component in software solutions

Preferred Qualifications:

• Strong experience in Angular, API Platform and full cycle development end-to-end, from strategy to execution
• Strong understanding of cloud-based technologies (RKE, GCP), engineering frameworks and tools
• Ability to diagram complex software architectures and communicate complex engineering ideas to non-technical stakeholders both visually and verbally
• Understanding and familiarity with  CI/CD, cloud devops, containers (kubernetes/Docker, etc.), and GCP managed services
• Experience in large Pharmacy system is a plus

Education:

• Bachelor's degree or equivalent experience (HS diploma + 4 years relevant experience)

Pay Range

The typical pay range for this role is:

$130,295.00 - $260,590.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program.