Job Details

Job Full Description

Office Assistant / Receptionist
Job Details

• Type: Full-time
• Pay: $20/hour
• Hours: Monday through Friday, 8:15 AM - 5:00 PM

About the Role

We are looking for a friendly, organized Office Assistant to serve as the first point of contact for our clients and vendors. This role blends front-desk reception with administrative support for our insurance agency, including phone coverage, document processing, mail handling, and light bookkeeping tasks.
What You'll Do

• Greet visitors warmly and direct them to the right team member
• Answer and route incoming calls, documenting interactions in our agency management system (HawkSoft)
• Process incoming/outgoing mail, date-stamp and scan documents, and attach them to client files
• Support new business intake, referrals, and cancellation requests by coordinating with CSRs and Producers
• Process client payments and maintain accurate payment logs
• Assist with e-signatures, MVR pulls, mortgagee/lienholder updates, and other policy-related admin tasks
• Keep the kitchen, reception area, and lobby clean and stocked
• Handle supply ordering, deposits, and other office errands as needed

What We're Looking For

• Strong communication and customer service skills
• Comfortable multitasking in a fast-paced office environment
• Detail-oriented with good organizational habits
• Prior experience with insurance agency software (e.g., HawkSoft) a plus, but not required
• Reliable and punctual for a consistent Monday-Friday daytime schedule

Associate Benefits
While working for Express, our associates can also become eligible for a variety of benefits:
- Referral bonuses
- Medical plan
- Dental plan
- Vision/eyewear plan
- Prescription drug reimbursement
- Short-term disability
- Direct deposit
- Sick Pay
- 401(k) retirement savings plan
- Life insurance

To apply, send your resume to

Vancouver, WA
1935
2612 Northeast 114th Avenue
Vancouver, WA 98684