Job Details

Job OpportunityCity Portland State/Province Oregon Country United States Working time Full-time Job Level Individual Contributor Job Type Early Career Seniority Level Entry Level Currency USD - United States - US Annual Base Salary Minimum 29,760 Annual Base Salary Maximum 59,520 Hourly rates for this position can be shared with you per your location, this rate will fall within the posted range.Description & RequirementsOperate office and production equipment (e.g., printers, scanners, inserters, fax machines) and ensure optimal performance. Perform mail handling duties including sorting, scanning, distribution, and package tracking. Support document preparation, printing, and finishing (e.g., stapling, binding, laminating). Maintain accurate logs and documentation for billing, meter reads, and production jobs. Ensure compliance with Service Level Agreements (SLAs) and promptly escalate issues. Monitor supply inventory and perform replenishment as needed. Deliver excellent customer service and act as a key daily contact for client interactions. Use Microsoft Office tools and internal systems to complete administrative and reporting tasks.Strong interpersonal and communication skills. Ability to multitask and manage priorities in a fast-paced environment. Functional knowledge of Microsoft Office (Word, Excel, Outlook). High attention to detail and organization. Ability to work independently and problem-solve operational issues. Comfortable with light physical tasks (e.g., lifting up to 50 lbs, standing for extended periods).High School Diploma or equivalent required. 1+ year of experience in customer service or operations support preferred. Training on Xerox systems and equipment will be provided.