Job Details

We are looking for a Russian & English speaking only for Front Desk Receptionist to join our medical office team to work at our Portland and Vancouver location. This role involves managing appointment scheduling, answering phone calls, assisting customers, and providing multilingual support to ensure smooth daily operations. The ideal candidate will have strong communication skills and the ability to handle multiple administrative tasks efficiently.

Responsibilities

• Schedule and confirm patient appointments
• Answer and direct phone calls professionally
• Assist patients and visitors with inquiries
• Provide support in both Spanish and English
• Perform accurate data entry and maintain records
• Communicate effectively with the medical staff and office manager

Required Qualifications

• Bilingual in Russian and English
• Experience in customer service
• Professional phone etiquette
• Proficient in Microsoft Office Suite
• Strong data entry skills
• Excellent interpersonal and communication skills
• Ability to resolve conflicts calmly and efficiently
• Strong organizational skills

Preferred Qualifications

• Entry-level experience in customer service
• High school diploma or equivalent