Job Details

Position: Remote Medical Benefits Verification Specialist

Pay: $19/hr.

Training & After Schedule: 8am-8pm EST for this class ( must accept any 8-hour shift between the hours of operations)

Projected Start Date:10/05

Important:

• Equipment Provided: Laptop, keyboard, two monitors, mouse, headphones
• We will Verify Job Experience and Education
• No time off first 90 days NO EXCEPTIONS

• Inbound calls and must be OK with outbound as well.
• Assisting benefit Verification, determining out of pocket, deductible, verifying if the patient qualifies for the free benefit coverage, troubleshoot/help patients navigate through website, enrollment.
• Own issues and remove obstacles that prevent patients or providers from accessing the therapies requested.
• Comfortable taking initiative, identifying barriers, being on the phones and working with the appropriate parties to eliminate these obstructions for the customer.
• Proficient and knowledgeable about all the services provided on an assigned program and may support multiple client products or programs.

• Minimum of two or more years of recent high-level medical insurance experience needed.
• Heavy prior experience in US healthcare and reimbursement industry.
• Must be a proven problem solver with the ability, drive, and initiative to learn processes and procedures necessary to support the assigned program(s).
• Comfortable with assisting Medicare patients so some do not know how to navigate through website.
• Must be patient and empathetic.