Job Details

Transportation Assistant - Dispatcher

Major duties include, but are not limited to:

• Responsible for communicating with veterans, caretakers, clinical and voluntary staff, and the senior management team to ensure the programs success.
• Collecting and entering all required data and forwarding correspondence to appropriate department.
• Independently manage the dispatch services for the Medical Center's VTS program.
• Correctly determining if the veteran is eligible to use the VTS services.
• Arranging transportation for veterans using the VTS vehicles and other available transportation resources.
• Corresponds with physicians, veterans, and VTS drivers to determine the transportation plan that best meets the veteran's need.
• Prepare appropriate documentation according to VTP guidelines.
• Serves as the point of contact for VTS drivers in the event of emergencies and is responsible for ensuring appropriate response to safeguard everyone in the vehicle.
• Documents and prepares statistical reports to supervisor upon request.
• Acts as a liaison between transportation services and veterans to ensure that vehicles are being used properly.
• Makes special arrangements for veterans per physician documentation according to the veterans medical condition or needs.
• Protects sensitive data from unauthorized release, loss, alteration, or unauthorized deletion.
• Performs other related duties as assigned.

Work Schedule: Monday - Friday, 8:30am - 5:00pm PST

Telework: Not Authorized

Virtual: This is not a virtual position.

Position Description/PD#: PD21199A

Relocation/Recruitment Incentives: Not Authorized

Permanent Change of Station (PCS): Not Authorized