Job Details

SHI is seeking a Dispatcher to join the Modern Workplace Services team in a remote, work-from-home capacity supporting a 24/7 operation. You will receive service requests, create tickets, and dispatch Field Service Technicians for IT and point-of-sale repairs.

Responsibilities include communicating with customers and internal teams, monitoring assignments, updating schedules, and ensuring complete dispatch details for every ticket. Flexibility for evenings and on-call hours is required.