Job Details

1338Tryon is looking for a dependable, detail-oriented Warehouse and Fulfillment Associate to join our operations team.This is a hands-on warehouse position. The majority of your workday will be spent receiving, organizing, moving, picking, packing, kitting and shipping physical products in our warehouse.But this isn't just about moving boxes. It is about accuracy, presentation and speed.Our warehouse is the last stop for many of the products and experiences we create for our clients. We're looking for someone who understands that accuracy, presentation and attention to detail are part of customer service. You'll work with products representing well-known brands, and you'll be expected to read and follow brand guidelines, project specifications, packing instructions and client requirements.This role is a great fit for someone who enjoys working with their hands, likes an organized workspace, takes pride in getting the details right and gets satisfaction from knowing that their work contributes to a great client experience.This is not a marketing, sales or account-management position. There may be opportunities to learn additional areas of our business over time, but we are specifically hiring someone who wants warehouse and fulfillment work to be a meaningful part of their job.What You'll Do Receive incoming shipments and verify quantities, products and conditionUnpack, count, label and organize merchandisePut inventory away accurately in assigned warehouse locationsPick and pack individual and bulk ordersAssemble kits, event materials, mailers and promotional packagesRead and follow client brand guidelines, project specifications and detailed fulfillment instructionsCheck products, decoration, packaging, labels and other materials for accuracy and qualityPrepare shipments for UPS, FedEx, freight and other carriersAssist with loading and unloading deliveriesMaintain accurate inventory counts and product locationsPerform cycle counts and help investigate inventory discrepanciesOrganize shelves, pallets, supplies and work areasBreak down boxes and maintain a clean, safe and orderly warehousePrepare products and materials for client events and programsReceive returned event materials, inspect them and return usable inventory to stockIdentify damaged, missing, incorrect or off-brand products and communicate issues before they reach the clientKeeping the warehouse spotless and organized at all timesInteract professionally and helpfully with clients, vendors, delivery drivers and other partners when neededAssist with special warehouse and fulfillment projects as neededSome days may involve shipping dozens of individual orders. Other days may involve building hundreds of kits, receiving pallets of merchandise, reorganizing inventory or preparing materials for a major event. Being comfortable with repetitive work when a project requires it is important.What We're Looking For Genuinely enjoy hands-on work and take pride in a job well doneHave exceptional attention to detail and notice when something doesn't look rightCan read, understand and follow brand guidelines, product specifications, packing instructions and project requirementsUnderstand that details such as logo placement, color, product selection, packaging and presentation matterApproach warehouse and fulfillment work with a customer-service mindset, even when the customer isn't standing in front of youAre friendly, professional and comfortable interacting with clients, vendors and delivery partnersCommunicate clearly and ask questions when instructions or specifications don't make senseAre dependable and show up ready to workEnjoy organizing products and keeping spaces orderlyCan follow detailed instructions and established processes while also using good judgmentAre comfortable working independently once trainedCan shift between projects when priorities changeDon't mind repetitive tasks such as counting, labeling, packing or assembling kitsUnderstand that sending the right item, in the right quantity, presented the right way, to the right place, on time is part of delivering excellent client serviceAre willing to pitch in wherever needed when the warehouse gets busyWarehouse, fulfillment, shipping, receiving, inventory, retail stockroom, hospitality, customer service or similar experience is helpful, but we're willing to train the right person.We care as much about attitude, reliability, attention to detail and service orientation as we do about previous warehouse experience.Physical Requirements Standing and walking for much of the workdayBending, reaching, lifting and carrying throughout the dayMoving boxes and merchandise safelyUsing carts, pallet jacks and other basic warehouse equipmentRegularly lifting and moving packages associated with normal warehouse and fulfillment operationsReasonable accommodations will be provided as required by law.What Success Looks Like Success in this role is about becoming someone the team and our clients can count on to keep our warehouse and fulfillment operations running exceptionally well.This person knows where things belong, catches mistakes before they become client problems, reads and follows brand and project requirements, keeps inventory organized, prepares accurate and well-presented shipments and takes ownership of the quality of their work.You understand that you may be the last person to see a client's merchandise before their employees, customers or event attendees do. A crooked label, wrong product, incorrect quantity or poorly packed shipment reflects on both 1338Tryon and our client.You don't have to be an account manager to care about the client experience. Great customer service happens in the warehouse, too.About 1338Tryon 1338Tryon helps organizations bring tangible marketing programs to life through branded merchandise, fulfillment, inventory management, event support and logistics.We are a woman-owned, WBENC-certified Certified B Corporation based in Portland, Oregon. Our clients rely on us not only for creative ideas, but for the behind-the-scenes work required to execute those ideas successfully.Our warehouse and operations team is an important part of that execution, and we're looking for someone who takes pride in being part of it.$21–$24 per hour, depending on experienceIn addition to competitive hourly pay, 1338Tryon offers:Employer-sponsored health insurancePaid time off and paid holidaysFree on-site parkingEmployee discounts on merchandiseA casual, collaborative work environmentThe opportunity to work with products and programs for recognizable national and regional brandsThe chance to join a small, growing Certified B Corporation where your work has a visible impact#J-18808-Ljbffr