Job Details

Veterinary Receptionist/Client Service RepresentativeAloha Animal Medical Center is seeking an outgoing Veterinary Receptionist/Client Service Representative to serve as the welcoming face of our hospital. In this fast-paced role, you will create exceptional client experiences, build trust through compassionate service, manage appointments and daily patient flow, handle multi-line phones and in-person interactions, process transactions, and support clients with essential information about our services. Ideal candidates are friendly, detail-oriented, highly organized, and thrive in a team-focused customer service environment.Schedule and compensation:Compensation: $18-23 per hour, for each hour workedThis is a full-time position, with a 4/10 schedule and availability needed Monday-Thursday. No weekends!Full-time benefits package*:Health package: Medical, dental, and vision insuranceLife insurance and disabilityEmployee Assistance Program (EAP)401k with company matchPaid time off in accordance with site policy and applicable lawPersonal pet discountUniform allowance*Part-time team members may be eligible for limited benefits in accordance with company policy and state lawMinimum qualifications and skill set:2+ years of experience in a customer service, reception, or client-facing rolePrevious veterinary receptionist or healthcare-related front-desk experience preferredProficiency in the following skills: Ability to manage a multi-phone line system while assisting in-person clientsExceptional verbal and written communication skillsAbility to provide compassionate, professional service to clients during both routine and emotionally sensitive situationsStrong organizational and time management skillsExperience scheduling appointments and coordinating calendars preferredAbility to accurately process payments and maintain financial recordsWhy choose us?Aloha Animal Medical Center is a state-of-the-art veterinary hospital dedicated to providing compassionate and comprehensive care for pets in the Washington Country area of Portland. With our two highly skilled veterinarians and amazing staff, Aloha Animal Medical Center offers a wide range of services, from preventive care to advanced diagnostics and surgery. Their commitment to excellence and personalized attention ensures that every furry friend receives top-notch treatment and support throughout their healthcare journey.