Job Details

Maximus seeks a Call Center Manager to oversee the daily operations of a remote call center team supporting the OPM FEHB program. You will drive performance, ensure policy compliance, and lead staff training across multiple programs.

The role requires experience supervising remote teams, workforce management, and telephony tools, plus U.S. citizenship and the ability to pass a federal background check. Salary: $75,000–$90,000 per year.