SpireTech is hiring!
Are you an IT troubleshooting expert who loves helping people? Do you have a passion for Microsoft 365 and upcoming technology? Do you find tech fascinating, and enjoy learning? Join a team that values your skills, growth, and happiness. You might find your perfect fit at SpireTech!
SpireTech is a leading Managed IT and Cloud Services provider in Portland Metro and the surrounding areas. We are a Microsoft Cloud Solutions Provider with a strong focus on Microsoft 365, and we are looking for candidates who share our expertise and enthusiasm. Our office is in Clackamas and provides a physical space to work, but this position can be fully remote. Remote work is dependent on following company policy.
We are looking for a full-time, customer-facing service desk professional who can provide Tier-3 or 2 support for Microsoft 365 services, Windows 10 and 11 operating systems, and related hardware components.
You will be the first point of contact for our clients and offer solutions to their tech problems, so excellent communication skills, both written and verbal, are a must. You will also need to have experience or certifications in Microsoft 365 administration and support. Experience working for another MSP or in a corporate IT environment is a plus, but not required.
Want to know more about us? Check us out at https://www.spiretech.com. We one of the oldest and most trusted IT companies in the Portland area with thirty-plus years of experience. We`ve won notable awards, including the 2021 Channel Futures NextGen 101 and the MSP 501.
Most importantly, we are a great place to work. We care about our employees and our clients. We foster a kind and friendly culture, where everyone is respected and supported. We also promote from within, and many of our team members have been with us for over 5 years.
At SpireTech, we aim to be helpful and professional. We provide proactive and innovative solutions for our clients, and we encourage curiosity and learning among our employees. We always act with integrity, and we strive to be the most trusted IT support team in Portland and beyond.
Does this sound like a good fit? If you are an amazing communicator, a Microsoft 365 wizard, and a customer service superstar, we want to hear from you.
Your responsibilities include:
Candidates should possess the following skills and abilities:
You may also be assigned other tasks based on your skills and abilities.
Our benefits include:
As this is a remote position, you will need to provide a quiet, distraction-free workspace, and high-speed internet. We will provide you with a company laptop, monitor, and associated peripherals.
This position requires a successful background check as part of the hiring process.
Please reply to this posting only. No Phone calls or Drop-ins please.
Along with your resume, please include a cover letter that tells us why you are interested in and qualified for this position.
We will conduct interviews using Microsoft Teams and phone.
Thank you for considering SpireTech! We can't wait to meet you.
Do not contact this company in solicitation of any product or service.